If your order has been delivered, it is your responsibility to return it to:
Cool Rummings Limited, ChadStone, The Hangar, Hadley, Hadley Park East, Telford, Shropshire, TF1 6QJ
If the order has not yet been delivered, you may also refuse to accept the delivery from the driver and your order will automatically be returned to us.
Should you be dissatisfied with your product(s), in the first instance please contact us and let us know the nature of the problem and we will endeavour to reach a satisfactory solution within 5 working days. If your goods are faulty or damaged, please contact us within 5 days of receiving them and we are happy to replace or refund goods within 10 working days.
SOMETHING NOT RIGHT?
If your bottle is faulty or damaged, let us know at enquiries@coolrummings.co.uk
Faulty goods
Claims for faulty or damaged goods will only be settled after receiving evidence and the nature of the fault clearly stated within 5 days of receiving your goods.
Any goods returned incomplete i.e. packaging missing, etc. may not be replaced or credited.
Similarly, any goods found to have been used may not be replaced or credited.
Cancelling your order
Should you wish to cancel your order, please contact us as soon as possible and we will make every effort to stop your order leaving the premises and will refund any payments made.
You have the right to cancel at any time from the moment you place your online order, and up to 14 days from the day you receive your goods. We are unable to replace bottles which have been opened since you received them, unless the product is faulty.
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We care deeply about the attention to detail that has been invested into our drink. it’s important that the liquid is true to our origins (Jamaica) for instance: sourcing quality ingredients, or more specifically, blending the correct ones to produce an exceptional tasting profile. Bursting with fruit juices/ purées, syrups & essence; we present high-end at a comfortable value.
However, it’s imperative that all of our beverages uphold top craftsmanship via appearance, smell & taste. Within our team the beliefs & vision are consistent which in turn garantees perfection with each flavour created.
Jamaica’s national motto “out of many, one people” lives strong with our values of inclusion and diversity. Our liquid has been influenced and critiqued by the taste buds of our forefathers in the Caribbean, to the new age generation within the UK. With the open mind to perfect our beverage, this has allowed us to create the depth of our cocktails.
Focussing on the journey so far, we believe we’ve designed “the drink for the people”; mature or young, everyone is welcomed to enjoy and relish a real Cool Rummings occasion.
A unique rum punch – an escape from the relentless pace of today’s society. We are here to champion the ‘chill’; we’re here to be the party starter, or the perfect drink companion for your gatherings. Whatever the occasion, Cool Rumming’s rum punch is inspired to provide a touch of fun & a dash of novelty to your rum experience.
Ultimately, we’re here to make each sip a moment to remember and to allow you to focus on what truly matters – enjoying all types of occasions with your friends and family.
Derived from an ‘old family recipe’ (Mr Kegz) the unofficial punch was consumed frequently by family & friends before gaining popularity amongst the wider community in 2017. Fast forward a few years, with detailed planning, motivation & resiliency to obstacles; ‘Cool Rummings’ is now a reality.
As rum (the Caribbean‘s spirit) is the base of our drink, the objective is to assimilate the warm welcoming values of the Caribbean. A beverage that urges unification through family settings & party environments, or a casual rum punch to kick back & chill which echos our drinks slogan “Blessings, Sip Back & Enjoy”.
